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Complaint Handler


Postcode North East
Tyne & Wear
Newcastle upon Tyne
Newcastle City Centre - NE99
Company name: Candidate Source
Category: Accounting
Contract: Contract/Freelance
Full/Part time: Full time
Salary: £ 120/day
Posted by: Candidate_source-cv_library
Member since: 17/04/2018
Visitors: 000
One of the UK's leading providers of skilled technical resource supporting the regulatory environment are offering fantastic contract opportunities for Complaint Handlers based in Newcastle upon Tyne.

As a Complaint Handler you will:


- Check and complete PPI case administration using available evidence and date.
- Update and capture relevant data to the CRM system.
- Follow company processes and procedures relating to Data Protection.
- Adhere to Financial Services Authority guidelines at all times.


To be a successful Complaint Handler you will have the following skills and experience:


- Excellent communication skills, to include fluent English both written and verbal.
- Numerate, analytical with excellent IT systems orientation.
- Strong ability with Word and Excel.
- Extremely professional, well-presented and motivated with a strong work ethic.
- Clean credit history.
- Must be able to travel to Belfast for this role and be available for the duration of the project.
- Relevant customer service skills.


The Complaint Handler will also be required to complete a Criminal Records Bureau and Equifax Credit check for this project.

In return, the Complaint Handler will receive a salary of £120 per day.

Candidate Source Ltd is an advertising agency and the details sent in your application will be passed to a third party responsible for processing the application. This will include holding and sharing your personal data and our legal basis for this is ‘legitimate interest’, subject to your declared interest in a job. Our privacy policy can be found on our website and we can be contacted to inform you of the third party’s details should you wish. &nbsp

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